PRE-LAUNCH CUSTOMER INFORMATION
Complaints & Customer Service
How to raise a concern and what response to expect.
How to complain
Email ifuckingloveyou@fuckart.co.uk with your name, order number where relevant, a clear description of the issue and the outcome you are seeking. Only information reasonably necessary to investigate the matter will be requested.
Response targets
FUCK ART aims to acknowledge complaints within two working days and provide a substantive response within 14 calendar days. Complex matters should normally conclude within 28 calendar days, with progress updates if more time is required.
Review
A customer may request a final review after receiving the initial complaint outcome.
Alternative dispute resolution
FUCK ART is not currently enrolled in a specific Alternative Dispute Resolution scheme and does not claim otherwise. Consumer advice is available from Citizens Advice, Advice Direct Scotland and Consumerline Northern Ireland, as applicable.
Working customer information approved 26 August 2026. Final customer-facing legal documents should be reviewed by a UK-qualified professional before sales open.